Toni Carroll, Graniterock's director of quality, is an expert in construction materials and ensuring our aggregate, asphalt and concrete always meet specs.
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AROMAS – Graniterock’s three transportation dispatchers almost never say no.That word doesn’t make it into the vocabulary of someone trusted with ensuring the company and its customers get their materials when they need them, where they need them – whether that’s a construction job site in Salinas or an asphalt plant in the San Francisco Bay Area.
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In any business, there is a fine line between timely payment collection and ensuring customers are satisfied and willing to return.When it’s your job to tread that line, you have to be firm enough to protect the company while remaining professional, friendly and ready to make special accommodations under trying circumstances.
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