SEASIDE – As soon as Y&T exits the Santa Cruz Beach Boardwalk stage Aug. 2, Walt Combs will be getting cranked up across the street at Coasters Bar and Grill with his heavy metal band Hammer Down.
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WATSONVILLE – Before owning a successful pipe company, 86-year-old Chris Kristich lived in poverty with very little education in former communist Yugoslavia.
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MORGAN HILL – One of the things that’s kept Dave Sornberger of Trinchero Construction employed full-time, no matter the economy, is his ability to run every piece of heavy equipment.
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SAN JOSE – By all accounts, it’s a miracle JP Paving celebrated its 20th anniversary this year.
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West Coast ready-mix concrete producer Graniterock will add Verifi® In-Transit Concrete Management system to its truck fleet, further improving its already exceptional customer service and efficiency.
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In any business, there is a fine line between timely payment collection and ensuring customers are satisfied and willing to return.When it’s your job to tread that line, you have to be firm enough to protect the company while remaining professional, friendly and ready to make special accommodations under trying circumstances.
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Thanks to everyone who joined in Graniterock's 18 hole time out. The golf giveaway was a fun way for us to connect with our customers, vendors, community members and subconstractors and show appreciation for the great work you do every day.
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Editor’s Note: This July 2010 issue of  Aggregates Manager highlights the customer service approaches championed by Bruce W. Woolpert, President and CEO of Graniterock from 1987 to 2012.
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