Leadership Tune Up - Part Four

Performance Measurement   

Performance measurement fuels organizational improvement and forward progress.  What gets measured gets done.  If objective measurement isn’t possible, then do the best you can with a subjective measurement tool.  At Graniterock, we have nine Corporate Objectives important to Graniterock’s future success.  We do a better job supporting the achievement of our objectives when we spend more time thinking about better measures of how well we are doing.  Performance measures are working if continuous improvement is taking place.

When improvement isn’t happening, there is likely a problem with understanding the objective within the organization, or performance measures aren’t viewed as the organization’s scorecard.