RockBlog
Customer Service team puts communications first
In any business, there is a fine line between timely payment collection and ensuring customers are satisfied and willing to return.When it’s your job to tread that line, you have to be firm enough to protect the company while remaining professional, friendly and ready to make special accommodations under trying circumstances.You know you‘ve mastered this balancing act when a customer takes your phone call despite being behind on payments.Graniterock’s customer service team has perfected the balancing ... Read More
Watsonville's Steve Hernandez soaks up Instagram followers with water expertise
WATSONVILLE – The power of social media has propelled Steve Hernandez and his incredible water knowledge to a nationwide audience of water professionals and enthusiasts tracking his daily posts on everything from filtration and dilution to flow rates, trench safety and pump technology.Instagram, the popular photo-sharing app, has helped the Watsonville Water Department operations supervisor emerge as a sought-after expert on the intricacies of water since launching Waterwisepro earlier this year.“This is for anyone trying to ... Read More
Paving Interstate 280: True test of team work across Graniterock
WOODSIDE – Coming down to the wire, Graniterock’s Construction Division just wrapped up one of its larger paving projects in recent years.The $15 million Caltrans job, with 85,000 tons of rubberized asphalt on a seven-mile stretch of Interstate 280 between Woodside Drive and Highway 92, could not have been successful without the concerted One Company effort that went on up to the very end.The project bid by EstimatorPaul Brizzolaraincluded all the elements that make such work ... Read More
Roughneck turned slurry seal boss finds trust-based success
UNION CITY – Barry Short lives most of his life on the road – from the Sierra Nevada mountains to the California coast and high desert of Arizona.One day might take him to Lemoore, the next to Danville, Santa Barbara or maybe Las Vegas for his work as superintendent ofPavement Coatings Co., a Southern California-based company specializing in slurry seals.Barry can be hard to pin down, but when you meet the fun-loving jokester, the conversation is ... Read More
Construction’s custom team: Defined by a connection that goes beyond the job
WATSONVILLE – There’s a group of guys in the Monterey Bay area that own and operate their jobs in a way you don’t see in the rest of the Construction Division.They also have a bond that’s a lot like family. Literally.Reiner Maschmeyer, Juergen Maschmeyer, John Hazdovac, Steve LindsayandEd Jenkinshave crafted a unique niche in which they bid and build a lot of parking lots and driveways.Need to build a park, fix a sidewalk or construct a ... Read More
The man with an answer for our crumbling streets
SAN JOSE – Dennis McElroy is on a mission.A true believer in partial depth recycling as an environmentally and economically superior method of street maintenance,Dennis is constantly advocating how PDR can help cash-strapped agencies tackle their growing backlogs of cracked up roads.As Graniterock’s partial depth recycling manager, he spends a great deal of time meeting agency officials to carefully explain the road rehabilitation technique and its benefits. He’s always looking for projects where dig outs and ... Read More
Working Together: Two-man team crushes San Jose recycling business
SAN JOSE – More than 100 trucks funnel through Graniterock’s recycling facility in San Jose on a solid day, dropping off concrete and asphalt rubble from a job site or picking up recycled material for a project from one of the mountainous stockpiles.A busy day can see 140, sometimes 160 trucks.Taking care of the customers, directing traffic, administering tags, inspecting trucks, loading trucks and managing stockpiles is all done by two guys who’ve worked together at ... Read More
The guy you want on your next concrete project
SEASIDE – Willie Diaz is a salt-of-the-earth kind of guy you’d like to share a beer with or invite on a fishing trip.A true guy’s guy – down to the camouflage seat covers in his Ford F-250 and the room at his Monterey home dedicated to all the ducks he’s shot and stuffed himself.He’s also the guy you want on your concrete project, whether it’s a driveway or runway.Willie, 54, is a seasoned expert in how ... Read More
Rock Star: Billy Issa chases the American dream from Lebanon to Monterey
SALINAS – Billy Issa landed in Monterey from the Middle East in 1989 pretty much broke and speaking little English, but he carried with him the kind of determination that can only lead to success.While today Billy is celebrating 18 years as one of the most respected engineers at theMonterey County Public Works Department, the path was certainly not straight or easy.To start, his mother hid his passport when he announced he was leaving his hometown ... Read More
Graniterock helps extend the life of Santa Cruz County's landfill
Santa Cruz County leaders Bruce McPherson, Zach Friend and Greg Caput, along with members of the local media, watched Tuesday as the first load of garbage was delivered to the county's new cell at the Buena Vista Landfill, which Graniterock Construction crews worked on for more than a year.Graniterock crews built the landfill's second trash cell by excavating a giant pit 7 acres wide with 250,000 square feet of floor space that will allow the dump ... Read More
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